Booking policy
- Suggestion: Please reserve as early as possible:
- In high season one month before
- In low season one week before
- Check in time: 1:30 pm, Check out time: 12:00 am
- To make the reservation sure you have to deposit 50% of the cost of your whole stay in our bank account
- Hotel Cielo Azul does not accept checks
- We will give you the account number in our answer to your booking
- We book your room until you make the deposit
- For maximum 1 day in high season
- For maximum 3 days in low season
- Once the deadline is over, your reservation will be cancelled
- You have the possibility to change or to cancel your reservation:
- In high season minimum two weeks before
- In low season minimum 3 days before
- We will give you your money back if you cancel on time; 10% of the 50% of the cost of the stay you had planed plus the cost of the money transfer will be charged to you.
- Money transfers from other countries:
- The costs of the money transfers are assumed by the clients
- We recommend Western Union, banks charge more
- Upon making your deposit you are accepting the Hotel Cielo Azul booking policy.